Privacy Policy – Exchange Party

Exchange Party (“Exchange Party”, “we”, “us”, or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, purchase tickets, attend our events or otherwise interact with us.

Exchange Party acts as the data controller within the meaning of the General Data Protection Regulation (“GDPR”).

1. Scope of this Privacy Policy
This Privacy Policy applies to:

Our website(s);

Ticket sales and registrations;

Event attendance;

Communication via e-mail, social media or other channels;

Newsletter subscriptions.

Our services are intended for adults. Exchange Party events are not accessible to minors. We do not knowingly collect personal data from persons under the age of 18.

2. Personal data we collect
2.1 Personal data you provide to us
We collect personal data when you:

Purchase tickets;

Subscribe to our newsletter;

Contact us;

Register for or attend an event.

This may include:

First and last name;

E-mail address;

Address (billing or delivery);

Telephone number;

Date of birth (for age verification);

Payment-related reference data (payments are processed by third-party providers).

2.2 Personal data collected automatically
When you use our website, we may automatically collect:

IP address;

Browser type and device information;

General location (based on IP);

Website usage data.

This data is collected through functional and analytical cookies only, unless you explicitly consent to additional cookies.

3. Purposes and legal basis for processing
Exchange Party processes personal data only where permitted by law and for the following purposes:

Contract performance
To process ticket purchases, provide access to events and deliver requested services.

Communication
To respond to inquiries and provide information related to events or purchases.

Marketing & newsletters
To inform you about upcoming events and related updates. You can unsubscribe at any time.

Event safety & operations
To ensure safe and well-organised events.

Analytics & improvement
To understand how our website and services are used and to improve them.

Legal obligations
To comply with tax, accounting and regulatory requirements.

4. Sharing of personal data
We do not sell or trade personal data.

Personal data may be shared only with:

Trusted service providers (e.g. ticketing platforms, hosting providers, mailing services);

Authorities or legal advisors if required by law.

All third parties are contractually obliged to protect your personal data and may only process it on our instructions.

If personal data is transferred outside the EU/EEA, this is done in compliance with GDPR safeguards.

5. Cookies
Exchange Party uses:

Functional cookies (necessary for website operation);

Analytical cookies (to understand website usage).

We do not place advertising or tracking cookies without consent.

You can manage cookie settings through your browser.

6. Security
Exchange Party takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access or disclosure.

Payment transactions are handled by certified third-party providers and are encrypted.

Please note that no system can be 100% secure.

7. Data retention
We retain personal data only for as long as necessary:

Ticket and financial data: 7 years (tax law);

Marketing data: until you unsubscribe;

Other data: as long as required for the stated purposes.

8. Your rights
You have the right to:

Access your personal data;

Correct inaccurate data;

Request deletion of data;

Restrict or object to processing;

Withdraw consent at any time;

Lodge a complaint with the relevant data protection authority.

Requests can be submitted via the contact details below. We aim to respond within one month.

9. Third-party websites
Our website may contain links to third-party websites (e.g. ticket providers or social media). We are not responsible for their privacy practices. Please review their privacy policies separately.

10. Contact details
For questions, requests or complaints regarding this Privacy Policy or your personal data, please contact:

info@exchangeparty.nl

11. Changes to this Privacy Policy
Exchange Party may update this Privacy Policy from time to time. The most recent version will always be available on our website. Material changes will be communicated where required.